Terms & Conditions

Hire Periods

One week or multiples of at peak times, July and August .Saturday through to Saturday.

Short breaks available at other times

Booking Procedure

A deposit of £150 required at the time of booking, deductible from total invoice amount .

Non refundable in the event of cancellation.

The booking will only be held for 5 days if the deposit is not received.

Booking confirmation will include Invoice total which is due ,less booking deposit , 6 weeks before the start of your Hire .

Security Deposit of £600 is due 2 weeks before the start of your Hire. This will be refunded within 21 days of the end of your Hire period in full if the Motorhome is returned on time, clean inside, undamaged, no shortages and no outstanding traffic violations. The Motorhome Hire is only available to eligible persons over the age of 24 and under 75 years old. Please see Terms and Conditions.

Collection and Return

Collection of the Motorhome from 3.00 pm onwards on the day Hire starts and return must be between 8.00am and 10.30 am on the final day of Hire .

Other arrangements can be made but these must be made in advance.

Failure to return the vehicle within the specified time will incur costs incurred including compensation to the subsequent hirer. Also the Motorhome could be uninsured and any liability from such will be the Hirers responsibility.

Hirers vehicles can be left at Devonroams location for the duration of the Motorhome Hire period but are left at the owners risk .

 

CANCELLATION 

Devonroam Motorhome Hire reserves the right to cancel hire if at the commencement of Hire the drivers licences are invalid or not according to the conditions set out by the insurance company.In these circumstances total hire charge will be forfeited.

Cancellation 6 weeks before start of hire ... loss of booking deposit 

Cancellation between 6 and 4 weeks before start of hire ....loss of 25% of hire charge

Cancellation between 4 and 2 weeks before start of hire ....loss of 50% of hire charge

Cancellation less than 2 weeks before start of hire ........loss of 100% of hire charge 

“No Shows”  No Refund 

(Insurance cover is advised to safeguard the Hirer against this possibility)

PETS

1 dog is welcome in our Motorhome ,however ,any damage or extra valeting required will be deducted from the Security Deposit.

SMOKING

Devonroam does not allow smoking in the Motorhome.The hirer will be liable for the full cost of cleaning and/or  repairing any damage caused by smoking, including resulting loss of hire days .

CARE OF THE MOTORHOME 

The Hirer is responsible for the care and security of the vehicle for the duration of the Hire period.

FUEL

Devonroam policy is “full tank out,full tank back” Correct fuel is Diesel. The Hirer is responsible for all repair and costs as a result of using the wrong fuel .

OIL AND WATER

The fluid levels will be checked and adjusted prior to its release to the Hirer.It is the Hirers responsibility to check and maintain oil and water levels whilst on hire.Hirer will be liable for any accident, damage or breakdown caused by failure to maintain correct oil and water levels .

BREAKDOWN COVER

Breakdown and Recovery service is available throughout the UK and Europe .In the event of a breakdown or accident the Hirer must inform Devonroam as soon as possible to obtain approval in respect of repairs/replacements.

INSURANCE

The insurance for the Hire period includes cover for U.K. travel and also European travel. The Motorhome must not travel outside Europe .

Items not covered by Insurance include ,windscreen and windows,punctures or tyre damage,loss of keys,running out of fuel,use of wrong fuel,fuel contamination of fresh water supply.

The vehicle is only insured for the Hire period, late return could leave the Hirer at risk to liability.

There is a £600 Excess and any damage within this amount will be deducted from the Security Deposit.Any damage over this amount I’ll result in the entire Security Deposit being forfeited.

It is advisable that the Hirer takes out their own insurance to cover personal effects and travel insurance.

The insured Motorhome will not be driven by any person who,

Is under 24 years of age

Is over 75 years of age

Who has been convicted of an offence in connection with driving a motor vehicle / motorcycle and has had their driving licence endorsed or suspended, or more than 6 penalty points imposed.

Has not held a full UK or EU driving licence for 2 years or more.

Has had their insurance declined and/or renewal refused or special insurance terms imposed as a result of claims experience, or has had insurance cover cancelled by a motor insurer

Has had more than one driving accident during the past 3 years.

 

Devonroam shall verify the identity and permanent address of the Hirer and any other permitted driver by two forms of ID, a Utility bill less than 60 days old and a Driving licence .

The Motorhome shall only be driven by the Hirer and other permitted driver who have completed and signed a Hirer Drive proposal.

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